Access to personal information

You have the right to ask for a copy of your health records and any other personal information that we may hold about you, such as employment or training records.

Such requests will be dealt with as a subject access request under Data Protection legislation. We are obliged to provide within 30 days unless an exemption applies.

Limited rights of access to health records of a deceased person are provided under the Access to Health Records Act 1990.

How to make a subject access request

If you wish to make a subject access request you can download an application form here, or you can ask for an application form by writing to: Data Protection Administration Service, Patient Records Department, QMC, Derby Road, Nottingham, NG7 2UH or call 0115 924 9924 ext 62264 / 65222 / 64227.

You can view an information leaflet explaining how the process works here:

You can download the application form here:

When you apply, you will be asked to specify the kind of information you wish to be made available to you, provide proof of your identity (such as a photocopy of a formal document with your name and address on it, for example, a utility bill or your driving licence or passport).

If your request is complex, please find support information here: 

 

If you make a subject access request and are not satisfied with the way in which we deal with it, you may ask us to review any decision we make. If you wish to undertake such a review you should write to:
Patient Advice and Liaison Service
c/o PALS Freepost NEA 14614
Nottingham
NG7 1BR

 

Any review will normally be under the control and direction of the Caldicott Guardian, who is a senior clinician appointed by the Medical Director to take responsibility to ensure the protection of patient confidentiality throughout the Trust in accordance with your legal rights.

Tel: 0115 924 9924 Ext: 66113

Our Caldicott Guardian is Dr Jeremy Lewis, Consultant in Acute Medicine:

Email: Jeremy.Lewis@nuh.nhs.uk

 

If you remain dissatisfied at the conclusion of any review, you may complain to the Information Commissioner, whose address is:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Or, if you feel we have failed to comply with the Act without good reason, you may apply to a Court. The Information Commissioner has produced a series of guidance about your subject access rights, which is available on the website.