Compliments, Feedback and Concerns

It is always encouraging for our colleagues to receive recognition for the vital work that they undertake 24 hours a day, seven days a week.

Receiving heartfelt comments from members of the public who have appreciated the service that they received helps our colleagues to know that they are doing a worthwhile job. To leave a team or member of staff a compliment, please email nuhnt.PALS@nhs.net

We value your feedback as it helps us to improve our services. The Friends and Family Test (FFT) is a national scheme enabling patients, who use our services, to tell us and other patients what they think about the quality of care they receive.

Tell us how we did and leave your feedback

If you have a concern about the care that you have received at Nottingham University Hospitals, it is best to try to sort it out straight away. We work hard to give the highest standards of care but sometimes things can go wrong. If this happens, we do all that we can to put things right for you as quickly as possible and do our best to make sure the same thing doesn't happen again.

Find out how to make a written complaint

or call: 0800 183 0204