People First Recognition Awards
New for 2024, our People First Recognition Awards
Patient Experience
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Patient Experience
This award recognises staff who help improve the delivery of exceptional patient experience through the continued use of insight, engagement and effective communication.
Adam Turner — Critical Care Occupational Therapist
Adam is a dedicated and compassionate therapist who has significantly impacted critical care at QMC. He established the early intervention of occupational therapy, providing effective input to help patients in the ICU regain their sense of identity during a challenging time.
Claire Hall — Palliative and End of Life Care Clinical Nurse Specialist
Claire has improved the experience for patients and families when facing end of life care through the SWAN model, which promotes personalised, compassionate care at end of life. The positive feedback from the NUH bereavement survey highlights the significant impact of this initiative, showcasing Claire’s dedication to creating a lasting legacy.
Dominic Osborn — Physician Associate
Dominic is a dedicated professional who exemplifies exceptional patient care and wellbeing. He prioritises the recovery of his patients, consistently going above and beyond to ensure they feel heard and valued. His passion for his work and dedication to the NUH values shine through in everything he does, making him a remarkable asset to the team.
Emma Dimmock — Therapy Support Worker
Emma is an invaluable member of the critical care and therapy team, known for her quiet dedication and profound impact on patients’ lives. She provides exceptional care at a time when patients are most vulnerable, approaching each individual with compassion, empathy, and kindness. Her innovative spirit shines through as she continuously seeks new ways to engage patients in their rehabilitation journeys.
Palliative Care Virtual Ward Team
The Palliative Care Team has made remarkable strides in enhancing patient experiences through the development of the Palliative Care Virtual Ward as part of the Working to Achieve Value and Excellence (WAVE) programme. By enabling patients to live each day to the fullest, the Palliative Care Virtual Ward stands as a testament to their commitment and innovation in providing compassionate care.