Feedback

What parents say

  • "A huge thank you to all the wonderful midwives across triage, the induction ward, labour ward and postnatal ward who took care of my partner and I. We had encouragement and support from every single midwife we met. They made me feel like Superwoman!"
     
  • "When I gave birth, the midwives at the hospital were brilliant helping me with feeding. When my little one wasn’t latching I hand expressed and fed my baby. Unfortunately it didn’t work out for me in the end due to other issues but the support I received was great."
     
  • "All the nurses, doctors, senior midwifes and midwifes who were involved throughout my partners labour were brilliant. Thank you for making our experience a positive one."

How to leave feedback:

Patient Advice and Liaison Service (PALS)

Please tell us what you liked or what you did not like about our services and facilities by contacting our PALS Team on: 0800 183 0204 or by emailing: PALS@nuh.nhs.uk

NHS Friends and Family Test (FFT)

The Friends & Family Test (FFT) is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s in use across most local NHS healthcare services.

You can tell us what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. It doesn’t take long and you don’t need to give your details.

The FFT is available to all patients, so next time you visit the hospital, look for details to tell us what you think in the area you are in, or ask a member of staff for more information.

You can leave your feedback for our Maternity Services here.

Maternity Voices in Partnership (MVP)

The MVP is a forum for service users and representatives to work in partnership with staff to ensure our maternity services provide family-centred care and continuous improvement. We encourage you to provide feedback about your experience by getting involved. You can find out more information here: Maternity Voices Partnership.

Nottingham and Nottinghamshire Local Maternity and Neonatal System

The Local Maternity and Neonatal System (LMNS) is made up of members from Nottingham University Hospitals Trust, Sherwood Forest Hospital, Public Health, CityCare, Primary Care, community sector organisations and experts by experience via Maternity Voices Partnership, working together to ensure that maternity and neonatal services in Nottingham and Nottinghamshire are safe and personalised to the needs of women and their families.

The LMNS vision is for maternity services across Nottingham and Nottinghamshire to become safer, more personalised, kinder, professional and more family friendly; where every family has access to information to enable their to make decisions about their care; and where they and their baby can access support that is centred around their individual needs and circumstances.

The programme aims to implement national maternity strategy within the local system, based on Better Births and the recent Ockenden recommendations. Key areas of focus include:

  • Everyone is able to make choices about their maternity care during pregnancy, birth and postnatally.
  • Most people will receive continuity of the person caring for them during pregnancy, birth and postnatally
  • More people are able to give birth in midwifery settings (at home and in midwifery units)
  • Reduce rates of stillbirth, neonatal death, maternal death and brain injury during birth by 20% and are on track to make a 50% reduction by 2025.
  • Investigate and learn from incidents and sharing this learning through their Local Maternity System and with others.
  • Fully engage in the development and implementation of the NHS Improvement Maternity and Neonatal Health Safety Collaborative.

To deliver our programme, the LMNS wants to work in collaboration with families and professionals.

If you are interested in getting involved or finding out more, please email us at nnicb-nn.nottslmns@nhs.net

You can read more about the LMNS here:  LMNS who we are