Frequently Asked Questions - Spine

NSAU referrals are accepted via a healthcare professional/GP. There are very specific circumstances where we want patients to contact us and they will be notified on how to do so as appropriate

If your case believed to be an emergency, please call 111 or contact your clinician

• A list of the medicines you take
• Your full past medical history

Patients will need to go through Data Requests & Your Privacy | NUH, because of data protection we are not allowed to send them out.

• X1 Did Not Attend (DNA) for a NEW patient – DNA discharge and a 10 day contact letter to be sent by reception. This will allow the patient time to contact us to make a further appointment if still required.
• X2 DNA for a NEW patient – Discharge back to the GP, a new referral will be required.
• X1 DNA follow up – DNA discharge and ESP to dictate a letter offering 10-14 days for the patient to contact us to rebook if appointment is still required.
• X2 DNA follow up – discharge back to GP, new referral will be required.

There are different resources to give you more information about your condition such as:

• Adult information leaflets, leaflets, patient information, patient information leaflets | NUH
• Health A to Z - NHS (www.nhs.uk)
• British Association of Spine Surgeons - Patients