Mental Health
One in four adults will deal with a mental health issue each year. We recognise that working for the NHS may be physically, emotionally, and mentally demanding and that the mental health of our staff matters.
We are dedicated to making sure that staff have the support they need at work.
How can I maintain my mental health?
Everybody needs to take care of their mental health on a regular basis.
Perhaps you've thought about joining a gym in order to look after your physical well-being.
What daily activities do you perform to take care of your mental health?
The NHS Every Mind Matters website offers individualised action plans, useful recommendations, and professional assistance with mental health.
What mental health support is available at NUH
What mental health services are available at NUH?
NON-URGENT SUPPORT
- Health Assured: Our Employee Assistance Programme, a 24/7 confidential help line that is free for NUH employees only. They offer free counseling, support for depression, anxiety, and stress, among other things. Contact them by phone at 0800 028 0199 or online at the Wisdom website.
Use the organisation code MHA089937 to gain access and then create an account using an email address. - Occupational Health: Offers counseling, help for mental health issues, and more. Make an appointment by calling 0115 9627646 ext 76646, or by emailing nuhnt.city.occhealth@nhs.net.
Self-Referral or Managers Referral to Occupational Health service. - Workshops & Sessions for Mental Health Support
- Toolkits available on our intranet (Suicide Awareness & Prevention, Staff Burnout, Staff Burnout Toolkit for Managers)
- Spiritual and Pastoral Care: A safe space to chat to someone who will listen about anything.
- Bereavement Support leaflet — available on the intranet
- Mindfulness Courses and Resources
- Leading for Wellbeing: Supporting a Healthy Workforce: A day long workshop at NUH teaching managers how to support employees with mental health concerns and cultivate supportive management behaviors.
- NHS Employers Toolkit
- Quiet Spaces maps for QMC and City Hospital - available on the intranet
- Union and Staffside Reps:
— Staff Side Chair helen.inskip@nhs.net
— Joint Staff Side Vice Chair and UNISON Branch Secretary Shantalee.mullings@nhs.net
— Staff Side secretary and CSP Lead Rep Michael.pearson15@nhs.net
— Joint Vice Chair and RCM Rep Nicola.kacerovskis@nhs.net.
What mental health services are available outside of NUH?
Urgent Support
Call 999 or go to the emergency department in the event of a life-threatening situation.
For non-emergency medical advice that is urgent, dial NHS 111.
More information about 111.
People of all ages, including children, who are in crisis or concerned family and loved ones can now call 111, select the mental health option and speak to a trained mental health professional. NHS staff can guide callers with next steps such organising face-to-face community support or facilitating access to alternatives services, such as crisis cafés or safe havens which provide a place for people to stay as an alternative to A&E or a hospital admission
Nottinghamshire Mental Health Crisis Line
Open 24/7 to assist anyone in immediate need or crisis. Call 0808 196 3779.
Shout Text Service
A free and confidential mental health text service for healthcare staff. Text FRONTLINE to 85258 for support 24/7.
Nottinghamshire Crisis Sanctuaries
Nottingham Crisis Sanctuaries offer a free service and here to offer support, information and guidance to anyone 18 years or older in or nearing a mental health crisis. Call 0330 822 4100 for support.
The drop-in services are totally free and you do not have to call before attending. The phone number is charged at local rates, the team can call you back so that you don’t incur extra charges if that is what you would prefer.
Open hours are from 4pm till 11pm every day of the year seven nights a week.
Samaritans
If you need to talk to someone the Samaritans are always available to help if you need to chat with someone, 24/7. Call free on 116 123. You can also email jo@samaritans.org although it may take a few days to receive a response.
SANEline (Out of hours support)
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are normally open every day of the year from 4pm to 10pm on 0300 304 7000.
Non urgent support
See your GP
You can book an emergency appointment if your symptoms are serious. They may offer you treatments like talking therapy, medication, or different treatment options.
Self-refer to a psychological talking therapies service
They offer therapies like cognitive behavioural therapy (CBT) for common problems like stress, anxiety, depression, OCD, and phobias. Find your local service.
Nottinghamshire Talking Therapies offer self-referrals over the phone on 0333 188 1060, or you can email them at notts.iapt.admin@notts-talk.co.uk.
Frontline 19 Counselling
Frontline19 is an independent UK nationwide service delivering psychological support to the NHS.
They can ensure you get the right help quickly and easily. It’s confidential, and it’s free.
- They will match you with a fully qualified professional and pass them your details.
- They currently have a waiting list due to high demand. You will be notified of this time once registered.
- They will contact you by your preferred method, (Such as WhatsApp, Email, Phone call or Zoom) and arrange 8-12 sessions with you.
- They will try and work around your shifts where possible.
- They provide a safe place to listen to you and provide emotional support where appropriate.
I’m worried about a colleague; what should I do?
- Talk to them. Ask how they are feeling. You don’t need to be an expert, and you don’t need to have all the answers, but showing that you are willing to listen can make a significant difference.
- If you’re not sure what to say: Have a look at the advice from Mind on ‘How to support a colleague’ (click here) and Samaritans on ‘How to have a difficult conversation’. Also, encourage them to look at this page so that they are aware of the support available.
- If you think that someone may be in mental health crisis: Get urgent help for mental health.
Mental Health Workshops & Training for NUH Staff
Browse through our upcoming workshops and sign up.
Psychological First Aid Training
This 1 and a half hour workshop, run by our Staff Wellbeing Clinical Psychologist and Assistant Psychologist which aims to train staff to offer psychological first aid (PFA).
PFA is a compassionate, supportive, and flexible conversation with another person who is suffering because of a traumatic, upsetting or distressing situation. PFA can help reduce distress and can foster short- and long-term adaptive & healthy functioning and coping.
The workshop allows you to develop your confidence in developing skills and knowledge including :
- How to help a person access their basic needs
- How to facilitate conditions to help a person feel safe,
- How to comfort and console a person
- How to ‘listen’ to a person
- How to help a person feel calmer
- How to help a person connect with others & access information & additional services
- How to help a person to help themselves
There is also a 2 hour version for staff with managerial or supervisory responsibilities.
Understanding and Soothing Anxiety (2-part session)
Part 1: Find out how anxiety impacts our body and brain, including information on CBT and guidance on looking after yourself.
Part 2: Discover what tools and techniques that will help soothe your stress and anxiety, including a CBT practice activity and mindfulness exercise.
Nurturing the Nervous System
Explore how you can nurture your nervous system after times of stress and learn breathing techniques to help nourish your nervous system.
In this session we will explore our nervous system, to understand its functions and how we can nuture it after times of stress to restore balance in the body. The second half of the session will be a practical guide on a range of breathing techniques to help regulate and nourish your nervous system, allowing us to transition into a more relaxed state.
Understanding and Soothing Low Mood and Depression (2-part session)
Part 1: By exploring the differences between low-mood and depression, you will learn how experiences of psychological, social and biological contexts contribute to a person’s wellbeing. Additionally covering treatments that are available (recommended by NICE guidelines).
Part 2: Learn how to nourish and look after yourself and others experiencing symptoms of low-mood and depression. Focusing on self-care, social connection, behavioural activation models such as CBT, Mindfulness, compassion focused therapy and techniques that will help soothe symptoms.
Seasonal Affective Disorder (SAD) Support
Sometimes known as ‘winter depression’, this is a seasonal depression that comes and goes in patterns, due to imbalances in hormones and lack of sunlight. Typical symptoms include:
- a persistent low mood
- a loss of pleasure or interest in normal everyday activities
- irritability
- feelings of despair, guilt and worthlessness
- feeling lethargic (lacking in energy) and sleepy during the day
- sleeping for longer than normal and finding it hard to get up in the morning
- craving carbohydrates and gaining weight
- difficulty concentrating
- decreased sex drive
You should consider seeing your GP when you think you might have SAD, or are struggling to cope. Lifestyle changes can help treat SAD, such as getting lots of natural sunlight, exercising regularly, sleeping consistently and positively coping with your stress. Other treatments include: light therapy, talking therapies and prescribed medications.
Moving Towards Assertiveness
Explore different methods in gently moving towards being more assertive
This workshop will explore different communication styles, look at models and barriers to being assertive and offer strategies in gently moving towards being more assertiveness.
The Power of Nature
Explore why connecting with nature can help boost our mental and physical wellbeing.
This session will explore why connecting with nature can help boost our mental and physical wellbeing. This short session will look at some of the physiological and psychological benefits of connecting with nature, and how we can begin to access and appreciate the natural world in our everyday lives.
Manager Training:
REACT Mental Health Conversation Training (For Managers only)
The REACT-MH technique comprises: Recognise, Engage, Actively listen, Check risk, and Talk about specific actions and is underpinned by psychologically sound principles.
This short REACT Mental Health training session will enable you to
- Identify people in your team who may be struggling with their mental health,
- Initiate a supportive wellbeing conversation,
- Confidently hold the conversation using active listening skills
- Signpost them to appropriate support.
You will gain new knowledge and have a chance to put this into practice during the session.
Leading for Wellbeing: Supporting a Healthy Workforce (For Managers only)
This whole day course has been designed to support NUH in becoming a mentally healthy workplace.
The course is aimed at managers and other staff who have line management responsibilities (such as return to work interviews, pastoral care and appraisals). The course will be a mix of presentations, discussions and practical exercises covering:
- Understanding psychological health at work
- Creating a psychologically healthy workplace
- The impact of supportive leadership behaviour
- How to have a conversation about mental health
- Managing your own mental health
- Sources of support & where to find further information
Free NHS Access to Mental Health Apps & Services
Free access to the Headspace app for NHS colleagues
All NUH staff can get access to stress reduction resources for a further three months until 31st March 2025. To sign up to Headspace use your NHS email account.
Free access to the Unmind app for NHS colleagues
Get unlimited access to amazing wellbeing resources for the next year until 31st December 2024. To sign up to Unmind, use your NHS email account.
SHOUT Text Service
If you need someone to talk to, you can access support by texting FRONTLINE to 85258 for free 24/7 confidential support, available for all NHS colleagues who have had a tough day, feel worried, overwhelmed, or have a lot on their mind and need to talk it through.
How does NUH show its commitment to staff mental health?
NUH is an Equal Opportunities Employer
NUH has signed the Time to Change Workforce pledge
NUH is a Mindful Employer
Policies
Staff Mental Health Shared Governance Council
Charter for Employers Positive About Mental Health
- Provide non-judgemental and proactive support to staff experiencing mental ill health.
- Not make assumptions about a person with a mental health condition and their ability to work.
- Be positive and enabling towards all employees and job applicants with a mental health condition.
- Support line managers in managing mental health in the workplace.
Ensure we are fair in the recruitment of new staff in accordance with the Equality act (2010). - Make it clear that people who have experienced mental ill health will not be discriminated against, and that disclosure of a mental health problem will enable both the employee and employer to assess and provide the right level of support or adjustment.