The Service is staffed by our Macmillan Cancer Information Specialist and Officer who can provide information and support at any stage of a cancer journey and a team of Volunteers offering administrative support.
Macmillan Cancer Information Specialist and Service Lead
My role as Macmillan Cancer Information Specialist is to ensure the service we provide is of the highest possible standard, that the information held by the Service is current and that staff knowledge is the best it can be in order to provide an effective service. I support anyone affected by cancer and offer one-to-one emotional support, support with accessing benefits and grants, information about symptom management and treatment and much more. I often tell those accessing our service to ‘ask me anything!’. If you are unsure who to talk to or where to turn, our service can provide the information and support you need.
I have worked in the NHS since 2002 after qualifying as an Occupational Therapist and I have been with Nottingham University Hospitals NHS Trust since 2009. I have predominantly worked within Long Term Conditions and Palliative Care and as a Senior Occupational Therapist I specialised in Oncology and Haematology. I came to this role in January 2014 as the Service’s Information Specialist and Lead. Leading the Service is the most interesting and challenging role I have ever had. I find every day I work to be incredibly humbling and rewarding. Every day I meet, help, listen and provide support to those facing very difficult times in their lives. The courage and strength that I have seen during my time working for the service is astounding and when people need a helping hand I am in the fortunate position of being able to lend one.
Macmillan Cancer Information Officer
I have always been passionate about caring for people and it was from a very young age that I knew I wanted to be a nurse.
I started my nurse training at the University of Nottingham in 2008 and qualified in 2011 where I began working as a Staff Nurse on the Male Oncology Ward at Nottingham City Hospital, later being promoted to Deputy Sister and in 2017 I became the Service’s Macmillan Cancer Information Officer.
My role as an Information Officer allows me to provide information and support to people at one of the most worrying and distressing times of their lives by offering emotional support, help with benefits and finances, providing information about cancer and their side effects, talking to loved ones and much more. Being able to truly support and listen to patients on a daily basis and knowing I am making a real and positive difference makes this role one of the most challenging but rewarding roles of my career, where no 2 days are the same.
I always describe the service as a place to turn to if you don’t know where else to go and we are here to provide information and support that is specifically tailored to you. The people I meet on a daily basis continue to astound me with their courage, determination and positivity and I am so fortunate to be able to make an impact on people’s lives and their cancer journey at what can be a very isolating and distressing time.